The effective date is: 24/10/2024
Sales Policy:
Our sales policy is designed to ensure transparency and provide a smooth shopping experience for all customers. Please review the following guidelines regarding purchases, payments, and shipping.
Product Availability:
We strive to maintain accurate product information and stock availability. However, inventory is subject to change without notice. In the event an item is out of stock, we will notify you promptly and offer alternatives or the option for a refund.
Order Confirmation and Processing:
Once your order is placed, you will receive a confirmation email. Orders are processed within 1-2 business days and shipped thereafter. If there are any delays, you will be notified as soon as possible. Please ensure all order details are correct as changes may not be possible once the order is processed.
Payment Methods:
We accept major credit cards, PayPal, and other secure payment methods. All transactions are processed through encrypted systems to protect your information. Full payment is required at the time of purchase, and all prices are displayed in USD.
Shipping and Delivery:
We offer a variety of shipping options based on your location. Shipping charges will be calculated at checkout. Delivery times vary depending on your location and the shipping option selected. Any customs duties or taxes for international shipments are the responsibility of the buyer.
Sales Tax:
Applicable sales tax will be added to your order based on local regulations and the shipping address provided. The total, including taxes, will be shown at checkout before finalizing your order.
Order Cancellations:
Orders can be canceled within 24 hours of placement. After this period, cancellation may not be possible as the order might be in the process of fulfillment.
Customer Support:
Our dedicated support team is available to assist with any questions or concerns about your purchase. Whether you need product recommendations or have inquiries regarding an order, we are here to help. Feel free to reach out to us at [your contact email].
By making a purchase, you agree to these sales terms. Thank you for shopping with us, and we look forward to serving your musical needs!